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  How It Works Refilling Troubleshooting
  Product Features Adjusting FAQs
Troubleshooting
 
ISSUES   SOLUTIONS
No Flame   Rotate Adjuster Wheel towards ‘plus’ (counter clockwise) to make flame bigger.  
Still no flame?  Refill.

Inconsistent Lights   Typically, a slight increase in flame height resolves this issue.
Inconsistent Flame   Could be caused from the butane used to refill or from significant changes in altitude. First, adjust your flame. If issue persists, shake lighter, turn it upside down and refill.  
Sudden Increase in Flame Height   Check adjuster. It might be time to refill. Just before LighterMate runs out of butane, changes in internal pressure could cause a sudden increase in flame.  
No Spark or Other Issues   Email us at info@LighterMate.com
Refilling
 
Adjusting
 
One Year Warranty